FAQ

FAQ

FAQ

FAQ

FAQ

FAQ

FAQ

FAQ

Cool Cat Collective is on a mission to help community cats while simultaneously supporting artists, designers, and other craftspeople by joining our favorite things: cats, collaboration, community & craft.

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What kind of cool stuff do you sell?

Our shop is full of unique art prints, art supplies, ceramics, books, clothing, accessories, and more! We also collaborate with artists on special limited edition art projects and merch. We will also have original artworks and prints from our gallery artist of the month. Sign up for our newsletter to get special announcements (like who our spotlighted artist of the month is and exhibition opening dates). You can also browse some of our cool stuff in our online store (but come see us in person for the full collection!).

Returns & Exchanges

We do not accept returns or exchanges on original art, prints, or clothing.

Other items are eligible for in-store exchange or store credit (minus shipping costs, if applicable) within 30 days of purchase.

Eligible products must be in their original packaging and condition. For assistance, please contact us!

Shipping & Local Pickup

We are currently doing local pickup only for online orders. They are typically ready within 24 hours. In the future we plan to add shipping as well to reach kitty lovers everywhere!

Who can visit the kitties?

Please note that while anyone can view the kitties, you must be 18+ or 4+ and accompanied by a parent or guardian in order to enter the kitty playhouse.

4 people max inside at a time.

In order to enter the kitty playhouse you must sign a waiver and agree to abide by the kitty playhouse rules!

Please do not ask for exceptions to the rules. They exist because our top priority is keeping the kitties safe and happy :).

What artists do you work with?

We love to collaborate on projects with artists and we work with artists of all kinds: illustrators, graphic designers, tattoo artists, ceramicists, painters, and so on and so forth. Interested in working with us on a project or show? Check out our Contact page or our Events page for more info!

How is this a "collective?"

Cool Cat Collective is a group effort of cat lovers, cat rescuers, animal welfare workers, artists, and community members. Our goal is to benefit both cats and artists through exposure, community education, fundraising, and collective action.

So, how are you helping cats?

In addition to hosting adoptable foster cats from TippedEars in our space and donating a percentage of profits from sales to local cat rescues, we'll be hosting cat-centric community events like TNR meet up groups, bottle baby feeding classes, as well as other educational and networking events.

Who is Tipped Ears?

TippedEars is a non-profit group rooted in the belief that we all have a responsibility to be part of the solution for cat overpopulation. Tippes Ears focuses on community cats since they are key to stopping the never ending cycle of kittens being born and dying in the streets and shelters. In their efforts to TNVR (trap/neuter/vaccinate/return) community cats they often come across young kittens, friendly cats, cats with medical needs or injuries, and others who would benefit from an indoor environment. These adoptable kittens and cats are who you will find hanging out with us at Cool Cat Collective!

What exactly are "community cats?"

So glad you asked! Community cats are cats that live outdoors in our communities. Most are born outdoors into colonies that either have a human feeder or have found a strategic location (think behind a KFC) to scrounge up their own food. Some community cats are feral, but this is a behavioral description and is not applicable to all houseless cats, so we prefer the more accurate term "community cats."

Can I support community cats without buying something?

Of course! If you're interested in supporting our non-profit rescue partner directly in their work you can do so here.