Shipping policy
Shipping Locations
We currently ship orders within the United States only. At this time, we do not offer international shipping.
Processing Time
All orders are processed on average within 1 business day (excluding weekends and holidays). Orders placed after business hours or on non-business days will be processed the next business day.
Shipping Time
Shipping times may vary depending on your location and the shipping method selected at checkout. Most orders arrive within 2–5 business days after they are shipped.
Please note that delivery times are estimates and may be affected by factors beyond our control (such as carrier delays or weather conditions).
Shipping Rates
Shipping rates are calculated at checkout based on your location and selected shipping method.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your delivery.
Delays & Issues
While we strive to deliver your order on time, we are not responsible for delays caused by shipping carriers or unforeseen circumstances. If your order is significantly delayed or lost, please contact us and we will assist you.
Contact Us
If you have any questions about your order or shipping, please reach out to us at:
info@coolcatcollective.co